At Metro property management we have a zero tolerence for unpaid rent that is due. We follow very clear and precise legal processes to get the rent paid.
Every day all rent owing is systematically checked. If the rent is not paid on the due day we contact the tenant in an effort to find a quick and easy resolution. At this time we also remind them that they are required to pay the rent on time, for the correct amount, in the manner prescribed in the tenancy agreement. Failure to do so is a breach of the agreement, and the Residential Tenancies Act 1986. This action normally results in the rent being paid. However if it is not, then the tenant is given a notice to remedy the breach. For most tenancies the notice gives 14 days to remedy this breach.
An application for order of the Tenancy Tribunal due to rent arrears can be filed as soon as the tenant has been served with a notice to remedy. Mediation would then be scheduled to take place shortly after the expiry of the notice to remedy.
If the tenant should fall at least 21 days in arrears, or fails to comply with a notice to remedy the breach, Metro property management will apply to the Tenancy Tribunal to recover the rent owing, and for termination of the tenancy.